When it became clear that beating COVID-19 would require shuttering businesses and issuing stay-at-home orders across the globe, Medtronic was in the middle of administering its annual employee survey. Rather than stop the survey, leaders expanded their employee listening efforts, providing valuable data. In this presentation, Director of Human Capital Insights Chris Lovato and Senior Survey Program Manager Nicole Herk will jointly present on the importance of employee listening during and after the pandemic crisis, and how Medtronic maintained a focus and commitment to learn from their employees through the use of data analytics.