Become a High Performing Organization as Measured by Operational, Customer, and Employee Metrics

While financial services in general have had a rocky ride the last few years, SECU, Maryland’s largest credit union, has been on a steady upward trajectory as measured by operational, customer, and employee metrics. SECU’s CEO David Sweiderk and Jim Cardwell of Cardwell Leadership discuss a powerful approach to strategic focus and employee empowerment with OrgVitality’s Jerry Seibert.


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