Barriers to Open Feedback

Organizations often administer surveys or feedback programs such as 360 or upward feedback) with the hope of learning how their employees feel about various issues. But how honest is this feedback? When employees do not feel that they can safely share their views or concerns, the downsides can range from issues such as dissatisfaction, turnover or unrealized potential to large-scale public scandals after a whistleblower goes public. This presentation will discuss some of the factors that impede open feedback as well as strategies to encourage and reinforce a more open culture.