The philosophy of nudges and the ability to nudge people toward desired behaviors has skyrocketed in popularity.
As new technologies make it increasingly easy to target segments of your workforce, organizations can adapt and provide support to what they most need.
Dr. Scott Brooks dives into the latest technology, research, and customization to make nudges impactful for organizations by covering:
- What makes an impactful nudge
- How to elevate them beyond "smart reminders"
- Ensuring they're strategic and effective for your organization
- Using them to create meaningful change
- How to implement nudges in employee listening programs
Some key takeaways from the webinar include:
Nudges need to be simple, focused on specific behavior, not mandated, and grounded in science. Ultimately nudges help individuals live up to their own best intentions.
Given that nudges need to be optional, ways of influencing behavior is often grounded in setting up choice architecture to promote behavioral change in a predictable way without removing options or changing the incentive(s).
Nudges should be used with specific behavioral outcomes in mind. Some typical employee listening examples include: reviewing a report, setting a goal, and using a resource, etc.
Author
Dr. Scott Brooks is a Partner and Vice President of Consulting at OrgVitality. With twenty years of experience, he consults with organizations and individuals to drive strategic change based on surveys, HR metrics, and research that illuminate the connections between leadership, operations, customer loyalty and business results. He is the co-author of Creating the Vital Organization: Balancing Short-Term Profits with Long-Term Success. Scott holds a Ph.D in Industrial and Organizational Psychology from The Ohio State University and a Bachelor of Arts from Cornell University.