OrgVitality’s Privacy Shield Framework Participation and Privacy Policy


This privacy shield policy (the “Privacy Policy”) is designed to assist you in understanding your rights and OrgVitality’s obligations under the Privacy Shield agreement between the United States of America and the European Union, the United Kingdom, and Switzerland. Please also read our Terms of Use, which governs your use of the Web Site. Your use of the Web Site indicates to us that you have read and accept the Terms of Use and our privacy practices, as outlined in this Privacy Policy.

OrgVitality, LLC complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom and/or Switzerland as applicable to the United States. OrgVitality, LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

The company has certified its participation and compliance with the U.S.-EU and US-Swiss Privacy Shield Framework and as set forth by the U.S. Department of Commerce regarding the transfer of HR and non-HR data from European Union member countries and Switzerland to the United States. The principles of the Privacy Shield Framework are notice, choice, accountability, security, data integrity and purpose limitation, access, and recourse, enforcement and liability. Additional information about the Privacy Shield Framework and certification process can be found at

In compliance with the Privacy Shield Principles, OrgVitality, LLC commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union or Switzerland  with inquiries or complaints regarding our Private Shield policy should first contact OrgVitality, LLC at:

OrgVitality, LLC has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs or Swiss DPA (FDPIC) for more information or to file a complaint. The services of EU DPAs and the Swiss FDPIC are provided at no cost to you.

We commit to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.

We are aware of the General Data Protection Regulation (GDPR) which regulates the use of personal data of individuals within the EU. As we do not sell products or provide services directly to any data subjects in the EU or engage in any monitoring or profiling of individuals, the GDPR does not directly apply to OrgVitality, LLC. However, where we have corporate clients based in the EU or with EU based employees, our clients are obliged to seek certain commitments from us. We fully expect to provide our clients with all such information, data security guarantees and data assistance as required of ‘data processors’ under GDPR.


a. OrgVitality is participating in the Privacy Shield. A list of others who are can be found at Privacy Shield List, b. The type of data we collect: OrgVitality conducts employee surveys as we consult with our clients, many of which have operations in the European Union, OrgVitality, LLC collects personal demographic information about survey respondents and their opinions on a variety of topics related to the organization. The demographics may include tenure, location and other similar demographics which we use in our organizational analyses. OrgVitality, LLC does not disclose or use this information for any purpose other than analyzing the survey responses from our client’s employees. c. OrgVitality is committed to these Principles with respect to all personal data received from the EU in reliance on the Privacy Shield, d. OrgVitality can be contacted at for any inquiries or complaints. e. OrgVitality does not disclose the collected information to any third parties. f. Individual have the right to access any personal data which we may have. g. Should an individual choose not to participate in their company’s survey (all of which are voluntary) no personal data will be maintained for that individual’s record and no disclosure of their personal data will be made. h. Disputes can be resolved through the EU Data Protection Authority (DPA). i. OrgVitality, LLC is subject to the investigatory and enforcement powers of the FTC, the Department of Transportation or any other U.S. authorized statutory body. j. Under certain conditions individuals may be able to invoke binding arbitration. k. OrgVitality may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. l. OrgVitality, LLC may be held liable in cases of onward transfers of data to third parties. m. Certain features on OrgVitality’s Web Site, such as the “Contact Us” form, may ask you to provide us with personally identifiable information, which is information such as your name, title, occupation, business, homes address, business address, telephone number, fax number or e-mail address (collectively, the “PII”). You can choose not to provide certain information. n. When you visit, interact or download information from the Web Site, our web servers may automatically collect web site usage information. Web site usage information is non-PII that describes how our visitors use and navigate this Web Site. Web site usage information may include, without limitation, the number and frequency of visitors to each web page, the length of stay on each web page, browser type, the preceding and subsequent page viewed, and an Internet Protocol (“IP”) address. o. An IP address is a number that is automatically assigned to your computer or network when you are on the internet. When you request pages from the Web Site, our servers log your IP address. OrgVitality may use IP addresses for a number of purposes, including, without limitation, system administration, and audits of our Web Site. We may also use IP addresses in cooperation with internet service providers or law enforcement agencies to identify users if we deem it necessary to comply with law, to enforce compliance with this Privacy Policy or this Web Site’s Terms of Use, or to protect the Web Site or its users and visitors. Web site usage information may be used by us to determine the applicable technology available in order to serve the visitor the most appropriate version of a web page, e-mail or other similar services. In addition, web site usage information may be used by us to determine how visitors arrive at the Web Site, what type of content is most popular, what type of content is more relevant, and what type of visitors are interested in particular kinds of content and advertising. We may also collect your IP address or some other unique identifier for the particular device you use to access the internet, as applicable (collectively, the “Device Identifier”). A Device Identifier is a number that is automatically assigned to your computer, cell phone or other device used to access the internet. Our computers identify your device by its Device Identifier. We may associate your Device Identifier with other information you provide. p. We may receive information about you from other sources, including, without limitation, geographic or demographic information or information regarding your possible interests from third parties, or we may receive information from a marketing partner in connection with a co-branded web site or promotion. We may use this information for a variety of purposes, including, without limitation, our ability to serve you and to tailor the content we have on the Web Site. We may combine the information we receive from those other sources with information we collect through the Web Site. In such cases, we will apply this Privacy Shield Policy to any PII received, unless otherwise specifically disclosed by us at the time you provide your PII.


a. Individuals are given the opportunity to choose (opt out) whether their personal information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals. Individuals will be provided with clear, conspicuous, and readily available mechanisms to exercise choice.

b. For sensitive information (i.e., personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual), OrgVitality will obtain affirmative express consent (opt in) from individuals if such information is to be (i) disclosed to a third party or (ii) used for a purpose other than those for which it was originally collected or subsequently authorized by the individuals through the exercise of opt-in choice. In addition, OrgVitality, LLC will treat as sensitive any personal information received from a third party where the third party identifies and treats it as sensitive.


a. To transfer personal information to a third party acting as a controller, OrgVitality, LLC will comply with the Notice and Choice Principles. OrgVitality, LLC will enter into a contract with the third-party controller that provides that such data may only be processed for limited and specified purposes consistent with the consent provided by the individual and that the recipient will provide the same level of protection as the Principles and will notify the organization if it makes a determination that it can no longer meet this obligation. The contract shall provide that when such a determination is made the third party controller ceases processing or takes other reasonable and appropriate steps to remediate. b. To transfer personal data to a third party acting as an agent, OrgVitality, LLC will: (i) transfer such data only for limited and specified purposes; (ii) ascertain that the agent is obligated to provide at least the same level of privacy protection as is required by the Principles; (iii) take reasonable and appropriate steps to ensure that the agent effectively processes the personal information transferred in a manner consistent with the organization’s obligations under the Principles; (iv) require the agent to notify the organization if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the Principles; (v) upon notice, including under (iv), take reasonable and appropriate steps to stop and remediate unauthorized processing; and (vi) provide a summary or a representative copy of the relevant privacy provisions of its contract with that agent to the Department upon request.


a. OrgVitality, LLC will take reasonable and appropriate measures to protect from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal data.


a. Consistent with these Principles, personal information will be limited to the information that is relevant for the purposes of processing. (See footnote 2 below). OrgVitality will not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual. To the extent necessary for those purposes, OrgVitality, LLC will take reasonable steps to ensure that personal data is reliable for its intended use, accurate, complete, and current. OrgVitality, LLC will adhere to the Principles for as long as it retains such information. b. Information may be retained in a form identifying or making identifiable (See Footnote 3 below) the individual only for as long as it serves a purpose of processing within the meaning of section “a” immediately above. This obligation does not prevent OrgVitality, LLC from processing personal information for longer periods for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research, and statistical analysis. In these cases, such processing shall be subject to the other Principles and provisions of the Framework. Organizations should take reasonable and appropriate measures in complying with this provision. Footnotes Footnote 2. Depending on the circumstances, examples of compatible processing purposes may include those that reasonably serve customer relations, compliance and legal considerations, auditing, security and fraud prevention, preserving or defending the organization’s legal rights, or other purposes consistent with the expectations of a reasonable person given the context of the collection. Footnote 3. In this context, if, given the means of identification reasonably likely to be used (considering, among other things, the costs of and the amount of time required for identification and the available technology at the time of the processing) and the form in which the data is retained, an individual could reasonably be identified by OrgVitality, LLC, or a third party if it would have access to the data, then the individual is “identifiable.”


a. Individuals will have access to personal information about them that OrgVitality, LLC holds and be able to correct, amend, or delete that information where it is inaccurate, or has been processed in violation of the Principles, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.


a. OrgVitality, LLC will respond promptly to inquiries and requests by the Department for information relating to the Privacy Shield. OrgVitality, LLC will respond expeditiously to complaints regarding compliance with the Principles referred by EU Member State authorities through the Department. OrgVitality, LLC has chosen to cooperate with DPAs, and will respond directly to such authorities with regard to the investigation and resolution of complaints. c. OrgVitality, LLC will arbitrate claims and follow the terms as set forth in Annex I of the Privacy Shield Principles, provided that an individual has invoked binding arbitration by delivering notice to OrgVitality, LLC and following the procedures and subject to conditions set forth in Annex I. d. In the context of an onward transfer, OrgVitality, LLC has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. OrgVitality, LLC shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage. e. If OrgVitality, LLC becomes subject to an FTC or court order based on non-compliance, OrgVitality, LLC shall make public any relevant Privacy Shield-related sections of any compliance or assessment report submitted to the FTC, to the extent consistent with confidentiality requirements.


We and our third-party service providers may use a variety of technologies that automatically collect information when you use this Web Site. This information may include browser type, operating system and IP address. The methods that may be used to collect this information include the following:

  • Cookies. A cookie is a data file placed on a computer when it is used to visit this Web Site. Cookies may be used for many purposes, including, without limitation, tracking user preferences and web pages visited while using this Web Site. You may disable cookies using your browser’s preferences, but some features of this Web Site may not function properly or may operate slowly if you disable the cookies.

  • Web Beacons. A web beacon is a small graphic image or other web programming code (also known as “1×1 GIFs” or “clear GIFs”) that may be included in our Web Site pages or e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count how many e-mails that were sent were actually opened, to serve users with relevant content at the Web Site, count Web Site visitors, monitor Web Site traffic patterns, and/or count how many articles or links were actually viewed.

  • Embedded Scripts. An embedded script is a programming code that is designed to collect information about your interactions with this Web Site, such as which links you click on. The code is temporarily downloaded onto your computer from our web server or third party provider, is active only while you are connected to the Web Site, and is deactivated or deleted thereafter.

  • Mobile Device Identifiers. Mobile device identifiers are certain mobile service providers which uniquely identify mobile devices. We or our third-party providers may receive such device information if you access the Web Site through mobile devices. Certain features of our Web Site may require collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their services. Depending on the provider, we or our third-party service providers may receive this information.

Information collected through passive means may be non-identifying or may be associated with you. In the latter case, it will be treated as PII.


If you are responding to a survey/360, OrgVitality does not share any PII. The use of PII is limited to the information needed to distribute, collect and analyze respondent results in a confidential manner (at or above the minimum n threshold agreed to by the client). If you made an inquiry through the Web Site, we will not share PII with third parties except as set forth below or in this Privacy Policy. OrgVitality may use the PPI we collect from you on the Web Site or from e-mails you send directly to us as follows:

  • To respond to your inquiries, comments, questions or requests;

  • To send you newsletters, e-mails and other communications for which you have registered;

  • To monitor and statistically analyze usage of the Web Site and to improve the Web Site and/or product and services offerings;

  • To administer the Web Site’s systems, to audit the Web Site and for other internal business purposes;

  • To add to our database, subscriber lists and/or contact lists;

  • To contact you about the Web Site, including, without limitation, to notify you in our discretion of changes to this Privacy Policy, the Terms of Use, or other policies that affect your use of the Web Site;

  • To verify and monitor compliance with the Privacy Policy and Terms of Use;

  • To comply with a judicial, administrative or similar proceeding or order such as a subpoena, search warrant, discovery request or other valid law enforcement measure or investigation;

  • To protect the legal rights, interests and safety of the Web Sites, our users or others in cooperation with copyright owners, internet service providers, wireless service providers and law enforcement agencies;


You may be asked to choose a user name and password in order to identify yourself on the Web Site. Some features of the Web Site may allow you to post communications that will appear on the Web Site for other visitors to view and your user name may appear in connection with those postings. For that reason, you may not want to use your real name or the name of any other actual person as your user name.

The Web Site may make forums and message boards available to its users. All postings, including any PII you choose to post or include, are publicly available and are not subject to this Privacy Policy. If you post PII online, it will be publicly available and you may receive unsolicited message from other parties. We cannot ensure the security of any information you choose to make public in a forum or message board. Also, we cannot ensure that parties who have access to such PII will respect your privacy. Please exercise caution when disclosing PII in these areas. Your use of forums and message boards is subject to our Terms of Use.


Your privacy is important to us. OrgVitality uses reasonable efforts and safeguards to protect the PII we collect on this Web Site from unauthorized access, use, modification or disclosure. However, due to the design of the internet and other factors outside of our control, we cannot guarantee that PII will be protected in all situations and circumstances. All information you transmit to OrgVitality via the Web Site is at your own risk.


This Web Site is operated in the United States. If you are located in Canada, the European Union or elsewhere outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Web Site or by providing us with your information, you consent to this transfer.


While on this Web Site you may be directed to other web sites that are operated and controlled by third parties that are beyond our control. These other websites may set their own cookies, collect data or have their own privacy policies. As noted above, this Privacy Policy only covers information collected by OrgVitality on this Web Site. This Privacy Policy does not cover any information collected by any other third party web sites linked to this Web Site which you may visit by following links from our Web Site. We encourage you to review the privacy policy of any other web site you visit before providing any PII.


This Web Site may contain pages through which you can change your preferences or update the PII you have provided us through the Web Site. If you register to receive e-mail, you may unsubscribe by following the instructions provided to you in the applicable communication. You can contact OrgVitality directly in order to: (i) update or correct the PII that we store about you; or (ii) direct us to render inactive on our systems all your PII. We may be reached at or at 914-747-7736. Please note that if you request us to render inactive your PII, we may still use aggregate non-PII, and some PII that you provided may continue to reside on backup tapes and other non-active systems for data restoration purposes. We will not manually delete PII from such backup media.


The Web Site is a general audience web site. We do not knowingly collect or maintain any PII from children under the age of thirteen (13). We do not expect children to be attracted to or to use this Web Site. In the event we discover that a child under the age of thirteen (13) has provided this Web Site with PII, we will delete such child’s PII from our database.


By using this Web Site, you accept our privacy practices as outlined in this Privacy Policy. OrgVitality reserves the right to modify, revise or otherwise update this Privacy Policy at any time for any reason. We will post any new or revised policies on the Web Site, but we will only use your PII in accordance with the privacy policy that was in effect at the time it was collected, unless you consent to any new terms regarding its use.


This OrgVitality Privacy Policy has an effective date of May 10, 2017.