Research shows a clear pattern: In times of crisis, employees are willing to give leaders the benefit of the doubt and some leeway when it comes to decision making. They tend to be surprisingly optimistic and grant the leadership more credibility than we might expect. However, it’s critical that organizations not squander this good will. In this session. OrgVitality Partner and Vice President Dr. Scott Brooks will discuss our research, explain how leadership credibility and employee confidence are tied to organizational success, and discuss ways that companies can boost or maintain effectiveness.